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    How to Document Theft for Police and Insurance

    To document a theft, photograph the scene, point of entry, missing item locations, and any remaining serial numbers or receipts before police arrive. Your phone records the capture time, location and device details. When you certify a snap, DigiCert timestamps its digital fingerprint. Anyone can check the certified record at verify.getsnapproof.com to see whether the file matches its fingerprint.

    What police and insurers ask for.

    4 min read

    What to Do First

    After ensuring safety and calling the police, document everything before cleaning up or touching anything. The state of your property immediately after the theft is critical evidence.

    What to Document

    ✓Point of entry: broken windows, damaged doors, forced locks
    ✓Damage to property: ransacked rooms, broken furniture, damaged walls
    ✓What's missing: go room by room and photograph empty spaces where items were
    ✓Remaining items: context showing what was and wasn't taken
    ✓Security footage: if you have cameras, save the footage immediately
    ✓Serial numbers: for all stolen electronics (check past photos, boxes, receipts)
    ✓Receipts and proof of purchase: for everything stolen

    For the Police Report

    Officers want: a clear description of what happened, when you discovered it, what's missing, and photos of the scene. Dated photos show when you documented the break-in.

    For the Insurance Claim

    Your insurer needs: photos of damage and the crime scene, an itemized list of stolen items with values, proof of ownership (receipts, photos of items in your home, serial numbers), the police report number, and a timeline of events.

    For Police

    Scene photos
    Description
    Timeline
    Witness info

    For Insurance

    Damage photos
    Item values
    Proof of ownership
    Police report #

    The Proof-of-Ownership Problem

    Most people can't show they owned what was stolen. Here's the fix: from time to time, photograph valuable items in your home with SnapProof. Certified snaps have an independent timestamp, which helps show the items were there on those dates.

    FAQ

    Before if safe to do so. Don't disturb the scene, but photograph everything. Police may not thoroughly photograph for property crimes.

    Photos of the items, credit card statements, and manufacturer warranty registrations can all help prove ownership.

    Earlier dated photos showing the item in your home, next to new photos showing it's gone, make a clear before and after.

    Don't wait until something is stolen.

    QR code linking to the SnapProof iOS app on the App Store
    iPhone
    QR code linking to the SnapProof Android app on Google Play
    Android

    Scan with your phone. Free to download.

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